Leadership Message

Guided by Experience, Built for Safer Workplaces

Knowledge Gains is led by professionals with extensive experience in fire safety, emergency response, investigations, compliance, and organisational leadership. Through practical training and industry experience, the company continues to support Malaysian organisations in building safer and more prepared workplaces.

Chairman

Gerard Soo Kar Ming

Chairman, Knowledge Gains Sdn. Bhd.

Gerard Soo Kar Ming is a strategic leader with over a decade of expertise in investigations, compliance, risk management, and regulatory enforcement. As Chairman of Knowledge Gains Sdn. Bhd., he oversees organizational governance and strategic initiatives, drawing on a distinguished career with leadership roles at the MCMC, Great Eastern Life, Flash Express, and Haidilao.

Gerard has managed complex investigations across 13 countries, specializing in integrity frameworks, incident analysis, and organizational risk mitigation. A legally trained professional, he holds an LLB from the University of Sheffield and is a member of Lincoln’s Inn. His career began as a Legal Executive, evolving into a cross-border specialist in governance and international regulatory standards. He is also a Certified Integrity Officer (CeIO) accredited by the Malaysian Anti-Corruption Commission (SPRM).

"When awareness and preparation come together, knowledge becomes safety."

Managing Director

Datuk Zakaria Bin Muhd P.M.W. , A.M.S. , P.P.T.

Managing Director, Knowledge Gains Sdn. Bhd.

Datuk Zakaria bin Muhd brings over 38 years of experience with the Malaysian Fire and Rescue Department (JBPM). As Managing Director of Knowledge Gains Sdn. Bhd., he draws on extensive operational and leadership experience gained through service in the Operations Division, Fire Safety Division, Fire Forensic Division, Air Division, Training Division, and at the Fire and Rescue Academy. He concluded his service with JBPM as Assistant Director of the Fire Investigation Division, Selangor.

Datuk Zakaria has undergone specialised international training in Hazmat Programmes and Fire Behaviour in Sweden and Finland, Forest Fire and Air Operations in Canada and France, Air Rescue training in Holland, as well as Collapsed Structure and Rescue training in Holland and Germany. He has also completed the Weapons of Mass Destruction Operations Course jointly conducted by the National Security Division, Prime Minister’s Department Malaysia, and the United States Department of State. He holds professional qualifications in Fire Behaviour, Safety & Health Management, as well as SKM Level 3 certifications in Fire Rescue & Hazmat Operations, and is also recognised as an HRD Corp Accredited Trainer.

"Preparation and awareness are the foundation of every safe workplace."

Shared Direction

What Continues to Drive Knowledge Gains

Workplace Readiness

Helping organisations improve fire safety awareness, evacuation readiness, and emergency response confidence.

Practical Training

Providing practical and industry-focused training programmes based on real workplace and emergency response needs.

Safety Commitment

Supporting long-term workplace safety culture through continuous guidance, training, and practical solutions.

Knowledge Gains

Building Safer Workplaces Through Practical Fire Safety Training

Knowledge Gains provides practical fire safety training, emergency response programmes, fire drill exercises, CPR training, and hazmat awareness courses designed to support workplace safety across Malaysian industries.

Our training approach focuses on strengthening preparedness, evacuation awareness, and emergency response confidence through structured and hands-on learning experiences.

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Knowledge Gains

Supporting Malaysian Organisations with Fire Safety Equipment Solutions

In addition to workplace training services, Knowledge Gains also supports organisations with fire safety equipment and workplace protection solutions suitable for commercial, industrial, and corporate environments.

Our focus is to help organisations strengthen fire prevention, emergency preparedness, and overall workplace safety standards through practical support and reliable safety solutions.

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